Support
How can we help?
Quick answers about your Kuartal ID, membership, orders and our apps.
Topics
- Your Kuartal ID
- Membership and billing
- Orders and returns
- Apps
- Kuartalspace community
- Privacy and your data
- Corrections and complaints
Common questions
Is Kuartal a fund? Can I invest with you?
Kuartal.id doesn't take investments from the public through this site or its apps. Kuartal Capital (private equity and SPVs) and Kuartal Ventures (venture capital) are our sister companies; investor information lives at kuartalgroup.com and ir@kuartal.id. If someone offers you an investment in Kuartal's name some other way, please check with us first.
I found a mistake in an article. How do I tell you?
Thank you! Use the "Report a correction" link at the bottom of any article, or email hello@kuartal.id. We list every correction publicly.
Will Kuartal ever ask for my password, PIN or recovery phrase?
Never. Not by email, chat, phone or anything else.
How do returns work?
Write to store@kuartal.id with your order details, and we’ll walk you through a return. Made-to-order items can be returned if they arrive faulty.
Can I delete my account and my data?
Yes, anytime, from your Kuartal ID settings or by writing to us. We'll tell you what we keep and why.
App Support
Help with Kuartalspace, Kuartalku and every app on your Kuartal ID.
Pick your app to find guides, known issues and what's new. If something's not working, tell us what you were doing, what you expected and what actually happened, plus your device and app version. Screenshots are great. Recovery phrases, PINs and passwords should never go in a support message.
Apps: Kuartalspace · Kuartalku · Kuartal AI Labs · Klassroom · Kuartal Business · Kalc · Kuartal Rewards · Kuallet (coming soon)